Client Impact

We’re proud and honored to have had the opportunity to contribute to the successes of some of the most respected retail organizations in the world. But what’s most gratifying to us is how often these clients return to us, again and again, to address new challenges as they continue to grow their businesses and their people to the next level. Here are just a few of the retailers we work with. Below, you can read what they have to say about us.

Success Stories

  • Refreshed & Relaunched Leadership Training to Upskill District & District Loss Prevention Managers Drives High Engagement and Results
    This off-price retailer credits MOHR Retail for helping the organization build consistency in leadership and talent development strategies, develop bench strength to grow more leaders within the organization, and create a common language through the application of the MOHR Retail 4 Communication Skills and DISC Personal Style indicator. The retailer has documented several positive business…
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  • Developing Results-Driven Leaders, Efficiently and Effectively
    The owner of Mystery Pix, a performing attraction and event photography company, had been spending a great deal of time and energy developing, facilitating, and implementing interpersonal skills training each year for his company leaders as part of their annual conference. Partnering with MOHR Retail, including leveraging the firm’s Retail Multiunit Leadership (RML) solution and…
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  • Enhancing Retail Management Strategies and Behaviors, from the Field to HQ
    This large international retailer with a unique business model had identified a need to enhance the communication and management skills of its field-based retail managers and supervisors. Partnering with MOHR Retail on their retail management training has helped the organization build consistency in the strategies, behaviors, and expectations of management across the organization, from the…
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  • Leading Transformational Change
    Many retailers are taking on transformational change initiatives. But all too often, they take a ready, fire, aim approach to implementing and leading change. This is just one example of how MOHR Retail helps clients execute on their strategies through leadership behaviors and skills that become integrated into the culture. We worked with this national…
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Why MOHR Retail?

  • “This is exactly what I hoped it would be. We have great people but have never learned or taught these skills.“
    Robert Myers
    Founder: CEO/CFO, Highwire Coffee Roaster
  • ““To navigate the shifting tides of retail, I lean into continuous leadership development—both for myself and for my team, actively carving out time for these activities. Completing the MOHR leadership training was a pivotal step in that journey. It equipped me with practical tools to lead more effectively, coach intentionally, and support long-term growth, even amid daily challenges. I had the opportunity to meet Mary Beth during the program, and I’d love the chance to work with her again. Investing in people is the only sustainable path forward in retail.”​ Founder: CEO/CFO, Highwire Coffee Roaster”
    Liz Clark
    Area District Leader, West Marine​
  • “It was clear to me that bringing MOHR in to facilitate my training was the best business decision I could make. I would highly recommend MOHR to any company who is looking for leadership training.”
    Raymond Ray
    Owner, Mystery Pix
  • We initially partnered with MOHR Retail to have our District Managers complete the RML training. That experience was exceptionally impactful with the MOHR team making sure to learn our business and relate the content back to our environment. My team was engaged the entire time and really responded to the activities to learn how to meet their Store Managers where they are and give them the leadership they need. The most effective part of the training was when they would practice different scenarios out loud with each other. It’s been great to hear my DMs talk about what they are doing with their stores and seeing them utilize the skills learned with MOHR. Our entire experience with MOHR has been wonderful!​
    Jillian Wiese
    CAVENDER’S Director of Training and Development
  • I am a lifelong retail and HR leader and have worked with many partners to help us develop and grow our talent, but one has always stood out to me and the team! ​MOHR Retail has been an incredible partner and delivered great results in 3 large companies that I have been involved with. I continue to go back to them simply because they are great at what they do. They offer a real-world approach and have experience doing what teach and train other leaders to do. ​ At 3 companies – Family Dollar, Micheals, and West Marine they have partnered with me and my team, and the feedback was tremendous, but beyond that they produced results in terms of bench strength and results. I also find they very reasonable from a cost standpoint for what they offer to the company. They are terrific partners I would highly recommend MOHR as a partner.  
    Bryan Venberg
    CHRO Just Food for Dogs
  • ​I wanted to share my thoughts on the MOHR Retail experience—it was truly eye-opening, especially as a rookie district manager. The opportunity to see multi-unit leadership from a new perspective was invaluable, and it gave me insights on how to better collaborate with our current leadership team for success.​ I particularly enjoyed the role-play exercises where we stepped into the shoes of different leadership scenarios. It’s something we don’t often practice, but it really helped me think through how I would respond in various situations. The ability to read different scenarios and adapt accordingly is a skill I’m excited to implement in my role.​ Overall, it was a fantastic experience. I stayed engaged throughout, and I walked away with a lot more confidence in my new position.​
    Thanks again for offering such a valuable opportunity!​​
    Elizabeth Escamilla​​
    CAVENDER’S District Manager
  • Mary Beth is a fantastic facilitator! Great energy and thorough expertise on the subject. She kept us on track, challenged when appropriate, and kept it fun.  ​
    Rich Avella,
    Founder/VP of Human Resources Highwire Coffee Roasters

Our Clients

INVEST IN YOUR TEAM’S SUCCESS! 

We offer a free, one-hour kick-off meetings for all virtual deliveries/implementations to provide an opportunity for your team to meet their facilitator prior to the first training session and to give your internal sponsor the opportunity to set expectations. These kick-off sessions are valuable opportunities for you to reinforce your commitment to investing in the growth of your people.