In the past two weeks six different, major retail clients have called to schedule meetings to discuss plans for training September thru December. With July almost here BTS will begin shortly. In retail, everything happens fast. That means that having all your ducks in a row, getting the resources, partners, participants, and agendas laid out clearly has to happen now. How are you preparing for Fall? Give us a call and we’ll do it together.
Michael held positions in retail management, merchandising, and human resources before joining MOHR Retail’s predecessor in 1986. In 1990 he purchased the retail division of that firm to form today’s MOHR Retail. Michael holds true to his retail roots by delivering learning that changes behavior—providing both immediate and lasting business impact. In addition to facilitating MOHR Retail training programs, he offers executive-level coaching in one-on-one sessions dealing with critical strategic issues such as succession strategies and executive team development. The author of “The New Negotiation Mindset: Guarantee A Bigger Slice,” Michael is a longstanding member of NRF as well as ISA: The Association of Learning Providers. He has a B.A. from San Diego State University, completed Master’s level work at Arizona State University, and lives with his family in New Jersey.
The word is out! We teach interpersonal skills to retailers that drive results. Today, in addition to North America, retail DMs, Store Managers, and Associates around the world are attending and utilizing skills from our programs. Our clients are teaching RSL in Japanese in Tokyo, Mandarin in Beijing, French in Canada, Spanish in Puerto Rico,…
We teach core communication skills for leading at a distance in our Retail Multiunit Management (RMM) session. During our RMM session we now have DMs turn on their smartphones to review past emails they’ve sent to evaluate how clear their expectations were and how to better frame requests so they get done. We also have…
I was recently at a conference with some of my industry peers. These are very smart folks and the discussions often had me scrambling to capture what I thought was some of the most profound statements or concepts being shared. Have you ever been in a training session and heard a great quote or idea…
Actually, Janet Schatzman of Schatzman Associates had an amazing answer; Graphic Recording. In real-time, as Janet listened to our discussions and meeting she drew and recorded key points and “mapped out” the past, present, and future for all of us to see. Prior to the meeting we did share with Janet our meeting objectives and…
Nearly a 1,000 retail District Managers have participated in Retail Multiunit Management (RMM) sessions over this past year. Even seasoned pro’s who have been DMs for many years have found new ideas for managing from a distance and have strengthened their leadership skills. One of the biggest challenges that DMs say they face is getting…
We train literally thousands of managers, DMs, Buyers, and Home Office supervisors each year. In those sessions and the sessions our clients train using our retail-specific programs, there is tremendous learning and insight. Since retail is our industry we see themes and trends for leadership and negotiation and influence that many of our clients aren’t…
