Next week we will spend an entire week shooting video for our new merchant &support leadership program. For months now we’ve been leading up to this production event. It’s not the end, more like the middle. It began as it always does, with our clients. This program came directly from clients who expressed a need…
Last week we facilitated RMM for a regional retailer at their company-wide meeting with DMs. As part of RMM, after the training DMs are able to continue strengthening their use of what they learned via our web-based 90-day reinforcement platform. Here’s what one DM wrote to us about her experience with RMM: “I used the new…
We have launched a final draft version of our “RSS” program or Retail Store Support. In order to refine RSS into a final version we have been conducting phone and observation interviews to uncover and confirm the list of performance modules we will build for RSS; each with a unique discussion strategy as well as…
We’re an official distributor of Inscape Publishing’s new online Everything Disc Workplace style surveys. This new version of DiSC provides an even richer and more intuitive individual report for participants to use. It focuses on eight priorities that your individual style values. Having information about your style is very helpful. Having information about others you…
Mike Gasca, District Manager for Sidecca Shoes has won a Kindle Fire for RMM+ usage contest. RMM+ is a web-based, daily refresher participants logon to that reinforces our Retail Multiunit Management (RMM) classroom program for leading at a distance. Mike had the highest participation of all the 2011 RMM Public Session attendees. Congrats Mike! Of…
Did you know that even with the best training only about 16-24% of participants actually use what they learn back on the job? I don’t know about your company but for us that’s just not good enough. There’s another statistic though that is encouraging. If participants in training get some type of reinforcement whether from…
Today we set a record number of hits to both our website and the Retail Multiunit Management (RMM) related pages. Hundreds of retailers clicked their way through the information about RMM and what their District Managers, Regionals, and Area Managers would learn about leading from a distance if they attended our upcoming public session. This…
The short answer is never. The only constant in retail is change. Customer expectations, business climate, products, innovations, competition all drive the need to learn and grow; to keep pace with what’s new and next. What’s curious is that learning something new is also a key motivator. Not only for leaders but for their teams. …
Public seminars are typically 1-2 day sessions that focus on a key topic area that the company thinks many people, just like you, want to learn how to handle; and will pay for it. We’ve been running public training sessions for quite a few years and here are a few questions you can ask to…
MOHR Retail’s Retail Store Support (RSS) program is in final development. It will use the same core Communication Skills that many retailers use with their DMs and Store Management teams from our RMM and RSL programs. That means you’ll have a consistent language of effective communication across your organization. Also, key concepts and insights from existing,…
