Brick-and-Mortar Retailers Share Covid-19 Lessons, Insights
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Brick-and-Mortar Retailers Share Covid-19 Lessons, Insights

ByMary Beth Garcia

Retailers are used to upheaval and constant change. Over the past decade alone, the “retail apocalypse” has dominated the news as traditional brick-and-mortar retailers have scrambled to adapt to the competitive threat of digital disruptors and changing consumer preferences. By the end of 2019, savvy retail businesses were gaining traction in their strategies with a…

retail store management
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MOHR Retail to Donate Virtual Instructor-Led Training and Microlearning to Retailers This Summer

ByMichael Patrick

The COVID-19 pandemic has devastated retail businesses and, as a result, their training budgets. But as stores reopen, the leadership and other interpersonal skills that once were essential are now critical. Resetting expectations, overseeing compliance on health and safety, and coaching in real-time to adjust service levels are just a few of the situations that…

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How the DiSC Profile Can Help You Be a More Effective Retail Leader

ByMary Beth Garcia

Stress, change, and uncertainty hit retailers hard when the coronavirus pandemic upended all semblance of normal or “business as usual.” While the pandemic was an extreme example, change is an everyday reality in retail. And one of the things we know from our work using the DiSC® Profile is that, at an individual level, it…

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How Retailers Can Keep Business on Track During Coronavirus

ByMary Beth Garcia

There’s one thing you can count on in retail: If it’s not one thing, it’s another. And that means change and new challenges are never far away. With news about coronavirus dominating the headlines, concern over the spread continues to rise. We know the health and safety of your employees and customers is the number…

retail trends
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4 Trending Retail Management Themes for the Coming Year

ByMary Beth Garcia

Another year is drawing to a close, and as is usual in retail, whew, what a year! Change is always part of the retail story, but with change can come some exciting new opportunities—if you’re prepared to seize them. The evolution of brick and mortar continues, as both traditional retailers and formerly online-only retailers experiment…

retail change management
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Change Leadership Advice for Retail Multiunit and Store Support Leaders

ByMichael Patrick

Dealing with constant change has always been part of the job in retail, but that doesn’t mean it’s easy. Even tougher: successfully leading others through change. District, regional, and other multiunit managers know this all too well. So do the merchant and store support leaders working in HQ and DC locations. Leading change requires getting…

retail management training
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New Skills for Retail Multiunit Managers’ New Challenges

ByMOHR Retail

Managing multiple locations and regional/territory teams is no easy task. And as the retail environment has continued to change and become more demanding and competitive, the job of multiunit leadership has only become that much more complex. Today’s district and regional managers need an increasingly sophisticated level of skills, strategies, and tools to drive critical…

retail training reinforcement
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For Top Retailers, Learning Never Ends

ByMichael Patrick

We work with retail managers and leaders who often have been in the industry for a long time — sometimes ten, twenty, or even thirty years. If the group I’m training is more senior, I’ll start the session by asking that very question: “Raise your hand if you’ve been in the industry for five years,…

retail leadership hacks
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Retail Leadership Hacks: Breaking it down and boosting results

ByMichael Patrick

We’ve been talking about “retail leadership hacks” with clients lately — those bite-sized nuggets of insight that can deliver a quick hit in terms of productivity, performance, and results. Sometimes a small change or genius little shortcut can make all the difference in the impact we make as leaders and in the results our teams…