Retail Leadership Training Archives - Page 8 of 8

Retail Store Leadership and the Value of Clarity

ByMichael Patrick June 4, 2015December 8, 2016

What do you mean? There are many phrases and words used every day, both in the stores and in corporate offices, to describe some action or expectation: “Get to this quickly.” “Be more proactive.” “Run the business like you own it.” “You should get the merchandise on the floor faster.” “You have to tell a…

Retail Leadership Training

The Power of Empathy

ByMOHR Retail March 5, 2015December 8, 2016

As we explore the topic of listening, and as we practice “listening to learn” in our workshops, I’ve noticed that participants often still define it in narrow terms. When they think of listening, they think about being intent and paying attention. They don’t think about the more active part of reflecting to gain insight. So reading…