Retail’s Mental Health Matters: Building a Culture of Trust
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Retail’s Mental Health Matters: Building a Culture of Trust

Retail has always been a people business. Every interpersonal interaction, connection, and relationship—whether externally with customers or internally among team members and with leaders—is a vital link in the chain that creates results. In today’s environment, though, where every department is being asked to do more with less and the pace of change feels relentless, this pivotal…

Navigating Tariffs: The Ripple Effect on Retail
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Navigating Tariffs: The Ripple Effect on Retail

As I began planning this month’s newsletter, one word kept flashing across headlines, economic reports, and retail roundtables: tariffs. Whether looming at 145% or fluctuating and retracting, the mere possibility of increased tariffs is already impacting the way retail teams are planning, pivoting, and preparing. From sourcing to sales, tariffs are top of mind. While…