Here is our latest national retail research on Support Leadership. This White Paper summarizes the six major themes we uncovered about the uniqueness of a support leader’s job and the implications for leadership development.
For more than 30 years, MOHR Retail has developed the critical people-to-people skills needed to create results in the retail industry—and we’re just getting started. Through innovative classroom and online learning methods, as well as our ongoing national retail research projects, we continue to stay on top of the trends so we can fuel the success of specialty stores, chain stores, outlets, catalogue retailers, department stores, and more. Nowhere does learning meet experience as it does in a MOHR Retail training program.
“You get it!” was what this VP, Sales said after I summarized what I thought they needed and what we should do. This isn’t a rare event for us. More and more companies who come to our site and talk with us know that one of the most valuable benefits we bring is that we…
When we facilitate sessions where we know that there will be a number of seasoned managers and leaders, we often start by asking how long people have been in their current position. We follow up by asking if they think ‘they’re done?’ or ‘why are you still in training?’ Most times they laugh but they…
We’re a training and consulting company by industry type but in fact what we do in our sessions is facilitate the learning and in some ways change. We have a proven process for certifying others to do what we do. They do it differently than we do. They do it with their own experiences and…
We have launched a final draft version of our “RSS” program or Retail Store Support. In order to refine RSS into a final version we have been conducting phone and observation interviews to uncover and confirm the list of performance modules we will build for RSS; each with a unique discussion strategy as well as…
Our clients help us continually push to new levels of excellence in order to deliver to the absolute best retail training experience for their leaders—so they can get the lasting outcomes they need. And while the trophies and accolades are icing on the cake, it’s still always a thrill to learn that we’ve won another International…
The movement to create and use more eLearning in retail training is driven as much by the need to reduce payroll costs and time off the floor as to improve actual learning. The are a number of data points that tell us that eLearning improves consistency of learning, cuts training time, and over large scale…
