Sorry for no recent posts. Hurricane Sandy did exactly what was forecasted to the east coast. The town where our main offices are has a curfew and personally many of our team’s homes are still without power. It’s amazing how your life changes without the ability to charge your electronics or get internet service! Back when things calm down. Business continues to be strong with many new clients beginning projects and planning for 2013.
For more than 30 years, MOHR Retail has developed the critical people-to-people skills needed to create results in the retail industry—and we’re just getting started. Through innovative classroom and online learning methods, as well as our ongoing national retail research projects, we continue to stay on top of the trends so we can fuel the success of specialty stores, chain stores, outlets, catalogue retailers, department stores, and more. Nowhere does learning meet experience as it does in a MOHR Retail training program.
In a recent conversation with a retailer about metrics I shared the three key elements that have to be in place to measure impact of decisions. In our case, it’s results from training, but these elements apply to the full range of metrics or KPIs you may want to measure. First, do you have either…
Today we set a record number of hits to both our website and the Retail Multiunit Management (RMM) related pages. Hundreds of retailers clicked their way through the information about RMM and what their District Managers, Regionals, and Area Managers would learn about leading from a distance if they attended our upcoming public session. This…
Several years ago we were working with Target Stores. They wanted to use our Retail Negotiation Series for their buyers. RNS is a two-day classroom program where we train up to 15 participants at a time. Great! We thought, we would love to work with Target. Then they told us that they wanted to train…
“Our DMs love hearing from different retailers!” “Knowing that there are other retailers who share the same challenges is very helpful.” These are quotes from some of our clients who only send their DMs to our Retail Multiunit Management (RMM) public sessions. They do value the different opinions of other retailers and learn more innovative…
We teach core communication skills for leading at a distance in our Retail Multiunit Management (RMM) session. During our RMM session we now have DMs turn on their smartphones to review past emails they’ve sent to evaluate how clear their expectations were and how to better frame requests so they get done. We also have…
The word is out! We teach interpersonal skills to retailers that drive results. Today, in addition to North America, retail DMs, Store Managers, and Associates around the world are attending and utilizing skills from our programs. Our clients are teaching RSL in Japanese in Tokyo, Mandarin in Beijing, French in Canada, Spanish in Puerto Rico,…
