retail training and development
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Retail Training and Development Trends: New Skills for a Changing World

This is part two of a three-part discussion with MOHR Retail’s new president, Mary Beth Garcia, about trends, challenges, and predictions for retailers in the coming year. Read part one here. With the lines between shopping channels blurring, how is that affecting the skills and behaviors today’s store leaders and associates need?  Right now, we…

How Retail Managers Use Technology to Lead from a Distance
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How Retail Managers Use Technology to Lead from a Distance

When people talk about technology in retail, invariably they’re focused on things like omnichannel, mobile payments, robots and automation, product displays, and data analytics, among other digital tools and solutions. But there’s another way technology influences everything that happens in the retail environment, and that’s through internal communication. Particularly for multiunit retail managers like district…