4 Issues Shaping the Future of Retail Leadership
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4 Issues Shaping the Future of Retail Leadership

February is Black History Month in the United States, a time to reflect on the invaluable contributions of Black leaders, innovators, and frontline workers who have shaped the retail industry and beyond. As we honor this history, we must also acknowledge the evolving landscape of today’s retail environment—one that presents both opportunities and challenges for retail…

Where Have All the Retail Managers Gone? A Shift with Significant Implications
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Where Have All the Retail Managers Gone? A Shift with Significant Implications

The Impact of Flattening Retail Leadership I have been in retail for a long time — long enough to see retail initiative pendulums swing from one extreme to the other time and time again. Retail never seems comfortable in the middle. With the seemingly constant evolution we have to go through in order to keep…

retail change management
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Change Leadership Advice for Retail Multiunit and Store Support Leaders

Dealing with constant change has always been part of the job in retail, but that doesn’t mean it’s easy. Even tougher: successfully leading others through change. District, regional, and other multiunit managers know this all too well. So do the merchant and store support leaders working in HQ and DC locations. Leading change requires getting…

retail leadership hacks
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Retail Leadership Hacks: Breaking it down and boosting results

We’ve been talking about “retail leadership hacks” with clients lately — those bite-sized nuggets of insight that can deliver a quick hit in terms of productivity, performance, and results. Sometimes a small change or genius little shortcut can make all the difference in the impact we make as leaders and in the results our teams…

retail leadership development training
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Readying Your People for the Next Big Retail Shake-Up

From Amazon’s growing brick-and-mortar presence to the news that Michael Kors is planning to buy Versace, if there is any industry that’s experiencing shake-ups, it’s retail. Mergers and acquisitions. Right-sizing and restructuring to make a company more competitive. Relocating headquarters. Adapting to increased pressure on distribution centers. And on and on and on. They’re all part…