What Sets MOHR Retail Apart
Retail isn’t a facet of our business; retail is our business, just like yours.
Our Business is Retail Learning and Talent Development
Training is a process, not an event.
The MOHR Retail Difference
Expertise in dynamic and proven learning methods. It is about what we do to prepare, then it’s the ongoing reinforcement and support that keeps their leaders engaged, that is the true key of our success.
Deep understanding of the critical people-to-people skills that make or break a retailer’s success.
Decades of real-world, in-the-trenches retail experience combined with the up-to-the-moment research, innovative tools, and a highly personalized, consultative approach.
These are not qualities you will find in most companies. But they are part of the MOHR Retail DNA.
MAXIMUM ROI AND IMPACT
- Innovative blended learning approach designed for the realities of the retail environment
- Virtual and in-person classroom workshops
- Online learning
- Assessments
- App-based microlearning with gamification
- Coaching and consulting services
Through our work with leading retailers and our national retail research projects, we continue to stay on top of the trends so that we can provide targeted, retail-ready, and customized training and consulting solutions for:
- Retail Multiunit Leaders
- Store Leaders
- Support Center Leaders
- Buyers and Merchant Teams
- Sales Associates
- Senior Leaders
- National Retail Meetings
- And more
A team steeped in retail
We have been in your shoes. Our leadership, design, business development, facilitation team members, and coaches have all achieved successful careers in retail and can share specific examples with and empathize with your participants.
“We Will Meet You Where You Are.”
Relevance and resonance
We put in the work to get to know our clients before we ever meet with their teams, which is why every training experience with MOHR Retail will look and feel like your organization and your culture. This collaborative process includes identifying branding standards as well as language, values, strategic objectives, and other key priorities that will influence the learning experience. It’s a critical step in getting buy-in and fostering behavior change.
Our approach is rooted in brain science for knowledge retention and growth
One-time events do not change behavior. Our learning experiences include app-based microlearning before, during, and after the workshop to reinforce skills and strategies—all in a format that fits within the cadence of the retail workday. In just three minutes a day, your team members will be able to sharpen their skills and apply what they learned. The app’s gamification and leader board design keep people engaged, with organizations tracking 15-25% knowledge growth, post-training.
Proven, tools for leadership and relationship-building
All MOHR Retail leadership training programs include a practical toolkit that includes the Everything DiSC® on Catalyst profile, a powerful tool that helps participants understand themselves, how they communicate, and how to adapt to the styles of others to be a more effective leader. Access to our Daily Reinforcement App powered by Xonify. These are yours to keep forever!
Participants see the difference
Class engagement scores for our training programs are consistently 85% or higher. 99.5% of participants would recommend our workshops to others within and outside of their organization. There is a tangible matrix to show actual knowledge growth.
